UChat

Chatfuel

Remarks

Interface

UChat

Chatfuel


Visual Flow Builder

✅

✅


Test Chatbot

✅

✅


Interface easy to use?

✅

✅


Easy to set up a chatbot?

✅

✅


Flow builder themes

✅

❌

UChat offers more than 8 different flow layouts & themes

Cell
Cell
Cell
Cell

Chatbot elements

UChat

Chatfuel


Delays

✅

✅


Images

✅

✅


Video

✅

✅


Audio

✅

✅


Attachments

✅

❌

Cell

Gallery(Horizontal list)

✅

✅

Cell

Emojis

✅

✅

Cell

Persistent Menu

✅

✅

Cell

Quick replies

✅

✅

Cell

Buttons

✅

✅

Cell

Free text input

✅

✅

Cell

Location sharing

✅

❌

Cell

Email validation

✅

✅

Cell

Phone number validation

✅

✅

Cell

Date validation

✅

✅

Cell

Customer feedback

✅

❌

Cell

Live chat shortcut

✅

❌

UChat offers this to save your time when reply FAQ questions through live chat

Dynamic menu

✅

❌

Cell

Persona

✅

❌

Cell

Human agent tag

✅

❌

Cell

WhatsApp template message

✅

❌

Cell

Email templates

✅

❌

Cell


Users

UChat

Chatfuel


Custom fields

✅

✅


Tags

✅

❌


User Segments

✅

✅


Cell
Cell
Cell
Cell

Messages

UChat

Chatfuel


Broadcasts

✅

✅


Sequences

✅

✅


Conditions

✅

✅


Multiple languages

✅

✅


Easy to translate

✅

❌

Cell
Cell
Cell
Cell
Cell

A.I & NLP

UChat

Chatfuel

Header

Keywords

✅

✅


Intents

✅

❌


Entities

✅

❌


DialogFlow Integration

✅

❌


Cell
Cell
Cell
Cell

Channels

UChat

Chatfuel


Website

❌

✅

UChat is Planning to add in Q4

Facebook

✅

✅


Instagram

✅

✅

Cell

WhatsApp

✅

❌


Telegram

✅

❌

Cell

SMS

✅

❌

Cell

Slack

✅

❌

Cell

Email

✅

❌

Cell

Wechat

✅

❌

Cell

Voice

✅

❌

Cell

Google Business Messenger

✅

❌

Cell
Cell
Cell
Cell
Cell

Integrations

UChat

Chatfuel


Live chat

✅

✅


Zapier

✅

✅


Integromat

✅

✅


Pabbly Connect

✅

❌


Google sheet

✅

✅

Cell

Webhooks

✅

✅

Cell

Calendly

✅

✅

Cell

Stripe Checkout

✅

❌

Cell

Gmail integration

✅

❌

You can integrate with Gmail to send emails in your flow.

SendGrid

✅

❌

Cell

Custom SMTP

✅

✅

Any email provider with SMTP are supported with UChat.

Google Analytics

✅

❌

Cell

Marketing

UChat

Chatfuel


Facebook website widget

✅

✅


Native website widget

❌

✅


Landing pages

❌

✅


Facebook Ads

❌

✅

It's on UChat's Q3 roadmap

One-Time Notification

✅

✅

Cell

Facebook comments auto-reply

✅

✅

Cell

Button creator

❌

✅

Cell

Custom URLs

✅

✅

Cell
Cell
Cell
Cell
Cell

Pricing

UChat

Chatfuel


Free trial

❌

✅


Free plan

✅

✅


Price per month

$29(10 bots)

$15(1 bot)


Monthly pricing

✅

✅


Money back guarantee

✅

✅

Cell
Cell
Cell
Cell
Cell

Analytics

UChat

Chatfuel


Dashboard

✅

✅


User input

❌

✅


User retention

❌

✅


Sent messages

✅

✅


Open rate

✅

✅

Cell

Click rate

✅

✅

Cell

Conversion rate

❌

❌

Cell

Fall back rate

❌

❌

Cell
Cell
Cell
Cell
Cell

Ecommerce

UChat

Chatfuel


Payments

✅

❌

Cell

Shopify

✅

✅


Woocommerce

❌

❌


Buy directly within chatbot

✅

✅


Cart abandonment

✅

✅

Cell
Cell
Cell
Cell
Cell

Templates & Cloning

UChat

Chatfuel


Templates

30+

21


Make template

✅

✅


Share template

✅

✅


Duplicate chatbot flows

✅

✅


Duplicate chatbot block

✅

✅

Cell

Lock template

✅

❌

Cell

Optimization

UChat

Chatfuel


A/B Testing

✅

✅


Cell
Cell
Cell
Cell

Developer feature

UChat

Chatfuel


External request

✅

✅


Built-in database

✅

❌


JSON variable

✅

❌


JSON operation

✅

❌


Javascript function

✅

❌

Cell

Dynamic content

✅

✅

Cell

Appstore

✅

❌

Cell

Error log

✅

❌

Cell

Tester admin

✅

❌

Cell

Workflow

✅

❌

Unique feature of UChat, you can use it to run background tasks.

Function flow

✅

❌

Unique feature you can build reuse-able flows with function flow. 

Inbound Webhook

✅

❌

Cell

Notification

UChat

Chatfuel

Header

Messenger notification

❌

❌

Cell

Email notification

✅

✅


SMS notification

✅

❌


Phone call notification

✅

❌


Slack notification

✅

❌

Cell
Cell
Cell
Cell
Cell

White label

UChat

Chatfuel


White label

✅

❌


Cell
Cell
Cell
Cell

Support

UChat

Chatfuel

Header

Video Tutorials

✅

✅


Documentation

✅

✅


Custom support

✅

✅


Cell
Cell
Cell
Cell


Note:

This comparison is based on the criterion used by Chatimize. It's a comprehensive comparison based on the interface, Chatbot elements, Users, Messages, AI & NLP, Channels, Integrations, Marketing, Pricing, Analytics, Ecommerce, Templates & Cloning, Optimisation & Support, etc.


*Most data about Chatfuel is taken from chatimize. the data might be outdated considering the fast changing landscape of chatbot, it's for your reference only.

If there is any suggestion or errors on the comparison sheet, you can reach out to our support through email.

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