UChat Vs Chatrace

UChat

Chatrace

Remarks

Interface

UChat

Chatrace

Visual Flow Builder

✅

✅

Test Chatbot

✅

✅

Interface easy to use?

✅

✅

Easy to set up a chatbot?

✅

✅

Flow builder themes

✅

❌

UChat offers more than 8 different flow layouts & themes
Cell Cell Cell Cell

Chatbot elements

UChat

Chatrace

Delays

✅

✅

Images

✅

✅

Video

✅

✅

Audio

✅

✅

Attachments

✅

✅

 Cell

Gallery(Horizontal list)

✅

✅

 Cell

Emojis

✅

✅

 Cell

Persistent Menu

✅

✅

 Cell

Quick replies

✅

✅

 Cell

Buttons

✅

✅

 Cell

Free text input

✅

✅

 Cell

Location sharing

✅

❌

 Cell

Email validation

✅

✅

 Cell

Phone number validation

✅

✅

 Cell

Date validation

✅

✅

 Cell

Customer feedback

✅

❌

 Cell

Live chat shortcut

✅

❌

UChat offers this to save your time when reply FAQ questions through live chat

Dynamic menu

✅

✅

 Cell

Persona

✅

✅

 Cell

Human agent tag

✅

✅

 Cell

WhatsApp template message

✅

❌

 Cell

Email templates

✅

❌

 Cell

WhatsApp product catalog message

✅

❌

 Cell

Users

UChat

Chatrace

Custom fields

✅

✅

Tags

✅

✅

User Segments

✅

✅
Cell Cell Cell Cell

Messages

UChat

Chatrace

Broadcasts

✅

✅

Sequences

✅

✅

Conditions

✅

✅

Multiple languages

✅

✅

Easy to translate

✅

✅

 Cell
Cell Cell Cell Cell

A.I & NLP

UChat

Chatrace

 Header

Keywords

✅

✅

Intents

✅

✅

Entities

✅

✅

DialogFlow Integration

✅

✅
Cell Cell Cell Cell

Channels

UChat

Chatrace

Website

❌

✅

UChat is Planning to add in Q4

Facebook

✅

✅

Instagram

✅

✅

 Cell

Whatsapp

✅

✅

Telegram

✅

✅

 Cell

SMS

✅

✅

 Cell

Slack

✅

❌

 Cell

Email

✅

✅

 Cell

Wechat

✅

❌

 Cell

Voice

✅

❌

 Cell

Google Business Messenger

✅

✅

 Cell

Line

✅

❌

 Cell

Viber

✅

❌

 Cell

Integrations

UChat

Chatrace

Live chat

✅

✅

Zapier

✅

✅

Integromat

✅

✅

Pabbly Connect

✅

✅

Google sheet

✅

✅

 Cell

Webhooks

✅

✅

 Cell

Calendly

✅

❌

 Cell

Stripe Checkout

✅

✅

 Cell

Gmail integration

✅

✅

You can integrate with Gmail to send emails in your flow.

SendGrid

✅

✅

 Cell

Custom SMTP

✅

✅

Any email provider with SMTP are supported with UChat.

Google Analytics Integration

✅

❌

 Cell

Paypal checkout

✅

✅

UChat support generate dynamic Paypal checkout link

VideoSDK

✅

❌

Have video calls & screen sharing in UChat

Cloudinary

✅

❌

Save upload file to your own account

Facebook business

✅

❌

Sync product catalog from Facebook

Marketing

UChat

Chatrace

Facebook website widget

✅

✅

Native website widget

❌

✅

Landing pages

❌

✅

Facebook Ads

✅

✅

 Cell

One-Time Notification

✅

✅

 Cell

Facebook comments auto-reply

✅

✅

 Cell

Button creator

❌

❌

 Cell

Custom URLs

✅

✅

 Cell
Cell Cell Cell Cell

Pricing

UChat

Chatrace

Free trial

✅

✅

 Cell

Free plan

✅

✅

Price per month

$10 (1 bot)

$9 (1 bot)

Monthly pricing

✅

✅

Money back guarantee

✅

✅

 Cell
Cell Cell Cell Cell

Analytics

UChat

Chatrace

Dashboard

✅

✅

User input

❌

✅

User retention

❌

❌

Sent messages

✅

✅

Open rate

✅

❌

 Cell

Click rate

✅

❌

 Cell

Conversion rate

❌

❌

 Cell

Fall back rate

❌

❌

 Cell
Cell Cell Cell Cell

Ecommerce

UChat

Chatrace

Payments

✅

✅

 Cell

Shopify

✅

✅

Woocommerce

✅

✅

Buy directly within chatbot

✅

✅

Cart abandonment

✅

✅

 Cell
Cell Cell Cell Cell

Templates & Cloning

UChat

Chatrace

Templates

30+

28

Make template

✅

✅

Share template

✅

✅

Duplicate chatbot flows

✅

✅

Duplicate chatbot block

✅

✅

 Cell

Lock template

✅

✅

UChat have more detail permission control: Publishable, editable or viewable control

Optimization

UChat

Chatrace

A/B Testing

✅

✅
Cell Cell Cell Cell

Developer feature

UChat

Chatrace

External request

✅

✅

Built-in database

✅

❌

JSON variable

✅

❌

JSON operation

✅

❌

Javascript function

✅

❌

 Cell

Dynamic content

✅

✅

 Cell

Appstore

✅

❌

 Cell

Error log

✅

✅

 Cell

Tester admin

✅

❌

 Cell

Workflow

✅

❌

Unique feature of UChat, you can use it to run background tasks.

Function flow

✅

❌

Unique feature you can build reuse-able flows with function flow. 

Inbound webhook

✅

❌

You can pass the data into UChat through inbound webhook

One time URL

✅

❌

You can easily user one time url to collect data in UChat or our mini app

Notification

UChat

Chatrace

 Header

Messenger notification

❌

✅

 Cell

Email notification

✅

✅

SMS notification

✅

✅

Phone call notification

✅

❌

Slack notification

✅

❌

 Cell

WhatsApp notification

✅

❌

 Cell

Telegram notification

✅

❌

 Cell

White label

UChat

Chatrace

White label

✅

✅
Cell Cell Cell Cell

Support

UChat

Chatrace

 Header

Video Tutorials

✅

✅

Documentation

✅

✅

Custom support

✅

✅
Cell Cell Cell Cell

Note: This comparison is based on the criterion used by Chatimize. It’s a comprehensive comparison based on the interface, Chatbot elements, Users, Messages, AI & NLP, Channels, Integrations, Marketing, Pricing, Analytics, Ecommerce, Templates & Cloning, Optimisation & Support, etc.

*Most data about Chatrace is taken from chatimize about Silferbots. the data might be outdated considering the fast changing landscape of chatbot, it’s for your reference only.

If there is any suggestion or errors on the comparison sheet, you can reach out to our support through email.

Don’t wait up! Start building chatbot with UChat for FREE today!

Learn about UChat

UChat keep improving and bring new features to you. Join our Facebook Group, Subscribe to our Youtube channel or checkout our text tutorials below

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knowledge base

If you ever have questions, you can always go to our knowledge base here for more information.

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